You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Make sure you have administrative permissions. If you have an other suggestion, I would be most grateful. After the BSOD is when the reg setting reverts back to 3. What’s the specific device that you are using? This is not a USB issue.

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In our case the protocol was reworked to avoid these characters and now appears not to be misidentified anymore. This is not a USB issue.

windows – Device misdetected as serial mouse – Stack Overflow

The first is to either make sure that the device connected to the COM port is turned off or is disconnected from the PC when you boot the PC.

In reply to Gellenb’s post on March 30, Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. This is not a GPS issue. Remove the hidden, system, and read-only attributes from the Boot. How satisfied are you with this reply?

So they shouldn’t do anything here. I’ve found in the past that if a device presents itself to Windows as a COM port and then starts transmitting automatically as soon as it is connected to the system that it gets seen as a mouse.


Create free account Forgot password? However, serious problems might occur if you modify the registry incorrectly.

Witte Raaf Replied on March 19, ChrisStratton True, and I may not have posted this as an answer but I merely wanted to provide a quick solution for devs like me Googling this issue. For some embedded XPe devices, this has meant gates and even relays! Specifies that the service does not start until the user ballpkint it manually, such as by using Device Manager.

Specifies that the service should not be started. How to completely remove driver for serial ballpoint mouse in Windows 7? By the way, this is also a majority issue with anyone using plug-in GPS’.

I’ll try having the PC application poll for updates instead, and wait for a second or two before making the first request. I have encountered this Windows bug myself.

With FTDI chips soldered on the device itself, you are busted. The problem is that the data we are sending occasionally gets incorrectly identified by Windows as a bus mouse, after which the “Microsoft Serial Ballpoint” driver is loaded and the mouse pointer starts jumping around on the screen and randomly clicking on things. You then need to restart the computer, which should now start correctly and not microsofr to discover a serial mouse.


FTDI Microsoft Serial BallPoint-compatible mouse drivers for Windows 7 x86

Is that based on info you’ve seen on other forums? I’ve made the registry change from above, and it works for awhile, but for some reason the reg setting keeps reverting back to a 3. They are only technology from years ago!

Gellenb Replied on March 30, Can you wait a short time before your device begins transmitting? Thanks for the hint! We’re rarely using anything other than bps, and still see the effect, so that will probably not help. Use this switch if you have a component other than a mouse that is attached to a serial port during the startup process.

Stefan Reply Start a New Thread. Remove From Seral Forums. If you have a “true” serial port, or an USB dongle RS, RS, it does not matter this problem can be worked around by first opening the serial port in question with a terminal, or whatever application you want to monitor it with, and only then plugging the device in.